2nd class Royal Mail, 2-3 days: £3.50
1st class Royal Mail, 1-2 days: £5.50
Royal Mail next day guaranteed: £12
Orders over £40 are free of charge.
Large orders with a parcel weight of over 2kg will be sent by DPD standard delivery.
Collection in person free of charge. Please contact us at firstname.lastname@example.org before placing your order for collection.
We aim to dispatch all orders the next working day (Monday – Friday). All orders placed on Friday will be dispatched on Monday.
Please allow 3 – 5 working days to receive your order. Current shipping time/delivery times displayed on our website are to provide a guideline only and are not guaranteed. Please note; Royal Mail delivery aim times cannot always be guaranteed and we cannot be held responsible for delays in the post of up to ten working days.
Delays caused by the Royal Mail strikes are beyond the control of our small businesses. We advise you to order as early as possible to avoid any potential delays. Thank you for your patience and understanding.
If you find your order is not satisfactory or is damaged, please keep hold of your goods and return them to us in their original condition within 30 days of the date you received them. We are unable to process refunds if you have eaten or thrown away the product, therefore please return it unopened with the original packaging for a full refund. Please contact us at email@example.com Please retain the receipt and proof of postage when returning a parcel to receive a postal refund. Postage refunds cannot be processed without a receipt. We shall not be liable for incidental or consequential damages or expenses. This warranty does not affect your statutory rights.
We take your privacy very seriously. Information you provide us with is used for the ordering process and we will not sell, exchange or release your personal information (name, e-mail address, mailing address, etc.) to any other third party for them to use for marketing, without your agreement. Read the full policy here.
We comply with the requirements of GDPR regarding the management, processing and security of your data.
We will not transfer data to any third parties unless requested by you.
Data stored by us is managed in a way to minimise the risk of loss or theft.
If you have any questions about our data processing, please contact us for more information.
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